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When cleaning history, program hangs ...
Posted: Wed May 09, 2007 2:32 am
by fred henry
at "cleaning IE visited web pages"
once I clean the histroy out using some other method, the program works fine, but that kind of defeats the whole purpose of using the program
version 3.2.0.4042
Internet Explorer 7.0.5730.11
thanks in advance for any help available
Posted: Wed May 09, 2007 3:15 am
by hari
Please try the latest version and check if it works
http://www.acelogix.com/downloads/au_beta.exe
Hari
Posted: Wed May 09, 2007 11:28 am
by fred henry
no luck - same result. Any other possibilities?
Best, Fred
Posted: Wed May 09, 2007 2:16 pm
by hari
Please check if 'clean temporary internet files' option is checked under
Erase History > Misc page.
Posted: Fri May 11, 2007 11:20 am
by fred henry
hari wrote:Please check if 'clean temporary internet files' option is checked under
Erase History > Misc page.
Yes it is checked Hari.
When starting erase, everything works fine for a few seconds as the program cycles through the initials tasks and then it hangs at "Cleaning IE Visited Web Pages." The "Scanning ... Please Wait..." remains in the center of the screen, but no progress is possible until the Cancel Button is clicked, upon which the remainder of the tasks (deleting index.dat, for example) complete and the program then asks for permission to reboot.
I would also add that, until 2-3 months ago, the program operated properly. Thanks for any additional thoughts you may have.
Posted: Sat May 12, 2007 3:21 am
by hari
Please uncheck that option
Erase History > Misc page > 'clean temporary internet files'
Posted: Tue May 15, 2007 10:54 am
by fred henry
hari wrote:Please uncheck that option
Erase History > Misc page > 'clean temporary internet files'
Nope. Any other possibilities? Thanks.
Posted: Wed May 16, 2007 3:06 am
by hari