No reply from support??

General discussion about Acelogix Software products
pkp303
Posts: 1
Joined: Mon Mar 12, 2012 12:30 pm

No reply from support??

Post by pkp303 » Mon Mar 12, 2012 12:38 pm

I'm attempting to upgrade from the 32 bit version of AU to the 64 bit version. The website clearly states that I should email support@acelogix.com to receive an upgrade link....I've now emailed the support link twice and have yet to receive a reply (it's been almost a week).....Anyone have any ideas how to get the upgrade link????

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: No reply from support??

Post by Aneesh » Mon Mar 12, 2012 8:20 pm

I'll forward this post to the appropriate section and they will get back to you as soon as possible. Mean while, please check to confirm that the email was not directed to 'spam'.
Regards,
Aneesh,
Acelogix Software Team.

Aneesh
Site Admin
Posts: 898
Joined: Mon Aug 04, 2003 7:12 am

Re: No reply from support??

Post by Aneesh » Tue Mar 13, 2012 8:49 am

Can you send me your email address (via private message) so that I can forward the instructions for ordering?
Regards,
Aneesh,
Acelogix Software Team.

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