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Regbak problem

Posted: Thu Jul 14, 2016 10:30 pm
by Lauraq
Hi :)
I love your program RegBak but I have a problem. When I start the restore I see a message that tell me:

unable to restore C:\Windows\System32\config\SOFTWARE.TMP
to
C:\Windows\System32\config\SOFTWARE.

Continue with the next file?

and another with the same message but for the SYSTEM.TMP file.

I use Win 10 64bit, italian version.
Can you help me please? :)

Re: Regbak problem

Posted: Fri Jul 15, 2016 8:18 am
by hari
The list in window should show error messages,please post it here.

Re: Regbak problem

Posted: Fri Jul 15, 2016 9:33 am
by Lauraq
I don't see other error message

here the screenshot

https://s31.postimg.org/8x8ewg4qj/image.jpg

Re: Regbak problem

Posted: Fri Jul 15, 2016 12:55 pm
by hari
I cannot see the attached image from the above link.
You can attach the image in this post itself.

Also, are you using the latest version?

Re: Regbak problem

Posted: Sat Jul 16, 2016 12:57 am
by Lauraq
hari wrote:I cannot see the attached image from the above link.
You can attach the image in this post itself.

Also, are you using the latest version?
Yes, I use the latest version.

Thanks :)

Re: Regbak problem

Posted: Sat Jul 16, 2016 1:31 am
by hari
Please post the final image, like this.
Untitled.jpg
Untitled.jpg (116.61 KiB) Viewed 27563 times

Re: Regbak problem

Posted: Sat Jul 16, 2016 10:27 am
by Lauraq
ok, thanks

I tried to use it as an administrator and also in compatibility mode but I get the same error

Re: Regbak problem

Posted: Sun Jul 17, 2016 9:58 am
by hari
Thanks.
BTW, are you using any Antivirus Software?

Re: Regbak problem

Posted: Sun Jul 17, 2016 3:58 pm
by Lauraq
Yes. Avira free

Re: Regbak problem

Posted: Tue Jul 19, 2016 4:28 am
by hari
OK, checked it. Avira is blocking changes to the Registry.

If you want to restore:

Open Avira > Extras menu > Configuration > General > Security page.
Uncheck 'Protect files and registry entries from manipulation'.

Don't forget to change the option back after restoration.

Re: Regbak problem

Posted: Thu Jul 21, 2016 4:18 pm
by Lauraq
Thanks, now is all ok :)