General discussion about Acelogix Software products
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Lauraq
- Posts: 6
- Joined: Thu Jul 14, 2016 10:27 pm
Post
by Lauraq » Thu Jul 14, 2016 10:30 pm
Hi

I love your program RegBak but I have a problem. When I start the restore I see a message that tell me:
unable to restore C:\Windows\System32\config\SOFTWARE.TMP
to
C:\Windows\System32\config\SOFTWARE.
Continue with the next file?
and another with the same message but for the SYSTEM.TMP file.
I use Win 10 64bit, italian version.
Can you help me please?

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hari
- Site Admin
- Posts: 685
- Joined: Sat Dec 13, 2003 2:15 am
Post
by hari » Fri Jul 15, 2016 8:18 am
The list in window should show error messages,please post it here.
regards,
Hari, Acelogix Team
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hari
- Site Admin
- Posts: 685
- Joined: Sat Dec 13, 2003 2:15 am
Post
by hari » Fri Jul 15, 2016 12:55 pm
I cannot see the attached image from the above link.
You can attach the image in this post itself.
Also, are you using the latest version?
regards,
Hari, Acelogix Team
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Lauraq
- Posts: 6
- Joined: Thu Jul 14, 2016 10:27 pm
Post
by Lauraq » Sat Jul 16, 2016 12:57 am
hari wrote:I cannot see the attached image from the above link.
You can attach the image in this post itself.
Also, are you using the latest version?
Yes, I use the latest version.
Thanks

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hari
- Site Admin
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Post
by hari » Sat Jul 16, 2016 1:31 am
Please post the final image, like this.

- Untitled.jpg (116.61 KiB) Viewed 23934 times
regards,
Hari, Acelogix Team
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Lauraq
- Posts: 6
- Joined: Thu Jul 14, 2016 10:27 pm
Post
by Lauraq » Sat Jul 16, 2016 10:27 am
ok, thanks
I tried to use it as an administrator and also in compatibility mode but I get the same error
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hari
- Site Admin
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Post
by hari » Sun Jul 17, 2016 9:58 am
Thanks.
BTW, are you using any Antivirus Software?
regards,
Hari, Acelogix Team
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Lauraq
- Posts: 6
- Joined: Thu Jul 14, 2016 10:27 pm
Post
by Lauraq » Sun Jul 17, 2016 3:58 pm
Yes. Avira free
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hari
- Site Admin
- Posts: 685
- Joined: Sat Dec 13, 2003 2:15 am
Post
by hari » Tue Jul 19, 2016 4:28 am
OK, checked it. Avira is blocking changes to the Registry.
If you want to restore:
Open Avira > Extras menu > Configuration > General > Security page.
Uncheck 'Protect files and registry entries from manipulation'.
Don't forget to change the option back after restoration.
regards,
Hari, Acelogix Team
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Lauraq
- Posts: 6
- Joined: Thu Jul 14, 2016 10:27 pm
Post
by Lauraq » Thu Jul 21, 2016 4:18 pm
Thanks, now is all ok
