LOST AU.EXE

shell24 · Post by **shell24** » Mon Feb 04, 2008 8:19 pm

How do I regain a lost au.exe file. I've been using Ace Utilities a long time and now I cannot. Any help?

Post by **Aneesh** » Tue Feb 05, 2008 10:33 am

You can always download Ace Utilities from the website.

shell24 · Post by **shell24** » Tue Feb 05, 2008 4:01 pm

Aneesh wrote:You can always download Ace Utilities from the website.

If I go to website to download, will the website know I'm a registered owner of the program?

Post by **Aneesh** » Wed Feb 06, 2008 7:41 pm

If you are a registered user, Ace Utilities will automatically recognize you as one after you install it. If it doesn't and asks you to enter the key, you can use the key you already have.

shell24 · Post by **shell24** » Thu Feb 07, 2008 3:25 pm

Aneesh wrote:If you are a registered user, Ace Utilities will automatically recognize you as one after you install it. If it doesn't and asks you to enter the key, you can use the key you already have.

If I cannot start the program without au.exe, then I cannot see the key.
Is the key stored somewhere else? I opened the folder, but was unable to open any of the assorted files.

Post by **Aneesh** » Thu Feb 07, 2008 6:59 pm

Just try reinstalling Ace Utilities and it will work fine. If it does not recognize you as a registered user, then please send an email to support {at} acelogix {dot} com.

PS: You cannot view the key if there is no au.exe file. But re-installation will automatically detect the key if it exists. To view key, use the following at the command prompt from the appropriate directory: au.exe info

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LOST AU.EXE

LOST AU.EXE

Will website automatically remember I'm registered?

Key