Software Forum

Hi AceLogix staff!

I just wanted to give you a heads-up that the Registry Cleaner module isn't currently playing "nice" with Adobe Illustrator CS3, in case you might be able to add the CS3 programs into the module's ignore list on future releases. At the present time, Adobe Illustrator CS3 displays the following error after having run the registry cleaner:

"The Windows registry was not in the expected state. Please run the Illustrator installer to correct this problem. Illustrator will continue to run, but may not operate properly"

The offending registry keys all appear to be stored in HKEY_CLASSES_ROOT, and are:

Adobe.Illustrator.dwg\CLSID
Adobe.Illustrator.dxf\CLSID
Adobe.Illustrator.pict\CLSID
Illustrator.Artwork

In the meantime, I can continue to uncheck the boxes for the above keys and everything will work fine (but would prefer not to have to do that everytime!).

Many thanks,

Eric

Hi

Thanks for the valuable info.

Please let me know the version of Ace you have, is it 3.3.1 ?

hari wrote:Hi

Thanks for the valuable info.

Please let me know the version of Ace you have, is it 3.3.1 ?

Hi Hari,

Yep! I was previously using 3.2 and then upgraded to 3.3.1 and tested it before posting my previous message...same problem.

Just FYI, Illustrator is the only CS3 app that appears to have issues. Registry Cleaner also finds and removes invalid keys for Photoshop, Acrobat, and the rest of the suite, but only Illustrator appears to cry foul about the changes being made...

If you need any further info, please let me know!

Very best wishes,

Eric